Payments and Postage

Payment Terms

I accept Paypal and Visa/Mastercard credit and debit cards.

Order Processing Times

If a product is marked as “made to order” or requires customisation, processing times can take up to 21 working days before shipping. This will be clarified at time of order and confirmed in an email. Please contact me in advance if an order is required by a certain date. The time I need to prepare an order for ready to send shipping varies but this rarely takes more than 7 working days, I will advise of anticipated shipping dates at time of order in those instances. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Postage

  • Small items within the UK Postage cost £1.40 (plus 20p per extra item) using Royal Mail Standard First Class delivery. This can be upgraded to Signature Required for an additional £3
  • Larger items within the UK Postage cost £3.55 using Royal Mail Standard First Class delivery. This can be upgraded to Signature Required for an additional £1.50
  • Small items outside the UK Postage cost £4 (plus 20p per extra item) using Royal Mail Standard First Class delivery. This can be upgraded to Signature Required for an additional £4.50
  • Larger items outside the UK Postage cost £5.50 using Royal Mail Standard First Class delivery. This can be upgraded to Signature Required for an additional £4.50

Please see the Royal Mail website for delivery times once dispatched. Please note that holiday times such as national holidays, Christmas etc can substantially delay delivery. Once the item is despatched, I can not be held responsible for any items that go missing until they have been declared officially missing by the UK Post Office. If delivery is urgent, please contact me prior to ordering. Many thanks

https://personal.help.royalmail.com/app/answers/detail/a_id/5244/~/when-will-my-item-arrive%3F